Privacy Policy

Effective Date: 1/1/2025

At Rush Creek Developments (“Company,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy describes how and why we and our subsidiaries, sister companies, and affiliates collect, use, store, disclose, and share your personal information whenever you interact with us—whether in person, by phone, or through our website ([insert website URL]) and any related online platforms (collectively, the "Website").

By interacting with Rush Creek Developments in any way, you consent to our use of your information as described in this Privacy Policy. We may update this Privacy Policy from time to time, so we encourage you to review it periodically.

1. What Information Do We Collect?
We may collect the following categories of personal information, depending on how you interact with us:

Personal Identifiers: Name, mailing address, email address, phone number
Financial Information: Payment information, bank account details, credit or debit card numbers
Demographic Information: Date of birth, nationality, gender
Device and Online Identifiers: IP address, device type, cookies, browser type, and unique device identifiers
Location Information: Geographic location based on your IP address or GPS settings
Behavioral Information: Details on how you use our services, such as browsing patterns and engagement with educational resources
Employment Information: Job title, employer details, licenses, and professional memberships (if relevant to the services you request)
Audio, Visual, and Sensory Information: Phone call recordings (when applicable) and images shared for service-related purposes
Purchase and Interaction History: Records of services purchased, returned, or inquiries made
Preferences and Characteristics: Information inferred from your service usage and communication preferences

2. How Do We Collect Information?
We collect information about you in the following ways:

a. Information You Provide Directly
When you contact us via forms, emails, or phone calls
When you register for events, sign up for a newsletter, or request service information
When you create an account, fill out paperwork, or complete surveys
b. Information Collected Automatically
Through cookies, web beacons, tracking pixels, and similar technologies when you browse our website
From your interactions with our marketing emails (such as whether you opened or clicked links)
Via device information, such as IP addresses, browser types, and browsing history
c. Information from Third Parties
We may receive additional information from third-party sources to improve our services or verify data. This may include demographic information, updated contact details, or market research from advertising networks, public records, or affiliates.

3. How Do We Use Personal Information?
We use your personal information for the following purposes:

Service Delivery: To provide the services and products you request
Customer Support: To respond to your inquiries, requests, and support tickets
Marketing and Promotions: To send you relevant updates about our services and those of our affiliates
Personalization: To tailor your experience based on your preferences and interests
Fraud Detection and Security: To protect against unauthorized access, fraud, or malicious activity
Legal Compliance: To comply with applicable laws, regulations, and legal requests
We may also use aggregated or pseudonymized data for research, development, and analytics to improve our offerings and customer experience.

4. Sharing Your Personal Information
We may share your personal information as follows:

a. Sister Companies and Affiliates
We may share your information with our sister companies and affiliates to offer related services, provide cross-promotional opportunities, and ensure a seamless customer experience.

b. Service Providers
We share data with trusted service providers who assist us with essential functions, such as:

Payment processing
Data hosting and website management
Email marketing platforms
These service providers are required to handle your data securely and only for the purposes outlined in this policy.
c. Legal Obligations and Protection
We may disclose your information if required to do so by law or if we believe such disclosure is necessary to:

Comply with legal obligations or respond to government requests
Protect our rights, assets, and the safety of our clients or others
Investigate fraud or security incidents
d. Business Transfers
In the event of a business merger, sale, or reorganization, your information may be transferred to the successor entity. We will use reasonable efforts to ensure that the successor treats your data in accordance with this Privacy Policy.

e. With Your Consent
In circumstances not covered above, we will request your explicit consent before sharing your information with third parties.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

Understand how you interact with our website
Improve user experience and deliver personalized content
Measure the effectiveness of our advertisements
We may permit third-party partners (e.g., Google Analytics and Facebook Pixel) to place cookies and use tracking pixels to serve relevant advertisements to you across different platforms.

Do Not Track Disclosure
Our website does not respond to "Do Not Track" signals from browsers.

6. How Do We Store and Protect Your Information?
Your personal information is stored securely on servers protected by industry-standard encryption and security measures. We use administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure.

However, no system can guarantee absolute security. You are responsible for keeping your login credentials secure and notifying us immediately if you suspect unauthorized access.

7. How Can You Manage or Delete Your Information?
You have the right to:

Request access to the personal data we hold about you
Update or correct inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt-out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly
To exercise these rights, fill out our website contact form.

8. Your Choices Regarding Marketing Communications
Opt-In for Text Messages: We will only send you text messages if you have explicitly opted in.
Opt-Out for Emails and Mailings: You may opt out of receiving marketing emails and postal mail by updating your preferences or contacting us.
Even if you opt out of marketing, we may still contact you regarding service updates, billing, or security issues.

9. Children's Privacy
Our services are not intended for individuals under 16 years of age, and we do not knowingly collect information from children. If we learn that we have collected personal data from a child under 16, we will delete that information promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to our website, with the updated "Effective Date" noted. We encourage you to review this policy regularly.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please real out on our website contact form.